Becoming a Supplier Partner
Welcome! Thank you so much for your interest in partnering with us on our sign marketplace.
Our mission is to showcase a thoughtfully curated selection of sign product brands for our customer. We accept partners who share in our passion and uphold our standards of product quality and experiences. Product supply partners help meet the needs of sign customers each week with responsibly produced products and services. Take a look below to learn more about us, and what it takes to become a product supply partner.
Please contact us today and join our sign product marketplace!
Ready, Set, Sell
Once approved, complete these 5 steps to start selling!
Fill out the application telling us about your business and products.
Sign the Retailer Agreement with a LendeSigns representative.
Complete your seller profile and connect your payment account.
Choose an integration method, add product items and test order process.
When you’re ready, we’ll do a final review and get your product list approved for selling.
How it works
Sell your sign products online next to select categories approved and sold by LendeSigns on their Marketplace.
As an approved LendeSigns Marketplace Seller, you will gain market share through product visibility and online sales following these steps.
Add your items
Build your profile, add product, control inventory and set prices using one of our convenient integration methods. Provide quality descriptions, titles & clean data.
Fulfill your orders
Manage orders and shipping methods, ship items directly to your customer and provide customer care support.
No setup or monthly fees! A reasonable referral fee % is automatically deducted from product sale with prompt payment for sold items.
Marketplace Seller Customer Care Requirements
LendeSigns Marketplace Seller Customer Care Process
(How to provide Customer Support for LendeSigns Marketplace customers.)
The Customer is always #1!
When a problem occurs with an order, LendeSigns customers expect a prompt and courteous customer-centric resolution.
Seller Requirements for Customer Service
LendeSigns Marketplace Sellers are required to provide customer service to LendeSigns customers for all orders transmitted to your account through Seller Center for your assortment listed on Lendesigns.com. Sellers must respond to all customer and LendeSigns Customer Care inquiries within 24 hours, with high-quality responses. Auto-reply messages do not constitute a high-quality response. Better Business Bureau or Attorney General Complaints sent from LendeSigns employees require high-quality responses within one hour of receipt.
Failure or insufficient responses within required response times may result in:
Customer Service Phone Number
LendeSigns Marketplace Sellers are required to offer phone support to service LendeSigns order transactions. During onboarding, you were required to provide a customer service phone number for your Partner Account. LendeSigns refers that live agents are available to answer LendeSigns Marketplace questions.
Phone numbers that are prohibited for Customer Service use:
Customer Service Email Address
Your customer service and customer service escalation email address must be accurate in Seller Center at all times. LendeSigns customers and LendeSigns Customer Care will utilize those emails for all order/business-related needs. The customer service email address you provide is used when a customer chooses to contact you directly from their “My Account” section of Lendesign.com.
Failure to meet any section of our Customer Service Policies may result in temporary or indefinite Seller privileges being revoked for LendeSigns Marketplace.
Refund Dispute Process
Sellers may file a dispute for refunds processed by LendeSigns Customer Care by opening a case with Partner Support from the Returns dashboard or directly via Seller Center or Seller Help.
Please review the Marketplace Returns Policy for guidelines, best practices, and the minimum set of return policy requirements